Talk:Guidebook/@comment-4000370-20200828151302

Hi there guys, I was just wondering, regarding the whole inputing a birthdate thing when making a purchase, I feel as if this was soooo long ago, I don't even recall adding in my info, but it appears that past me made a mistake, because my app tells me that I can only purchase a limited amount of gems, despite being well over my 20's.

I know in-game, there is no way to rectify this, but has anyone ever tried contacting support? Though I know it wouldn't have been fruitful or possible, I did try emailing them in English, and as expected, they replied back, stating they only respond to Japanese messages, which I get of course.

I was hoping to communicate with anyone here, who has successfully contacted them in full-Japanese and was able to fix this, cuz the whole "limited" purchases deal, does put a hamper on my gacha gaming.

If not here, can someone direct me to some other forum or whatever, so that  I could maybe ask there? The discord server, much to my shock, is no longer in operation, so that's a bust. Thanks to anyone who responds.